Polymarket KYC and Geolocation Verification

Need to verify your Polymarket account? Confused about KYC requirements? This guide explains the verification process, what documents you need, how geo-checks work, and how to get verified fast.

Why This Happens

Polymarket requires KYC (Know Your Customer) verification for legal compliance with financial regulations in various jurisdictions. Unlike completely decentralized protocols, Polymarket operates with certain centralized elements that require compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

KYC requirements vary by country based on local laws. Some countries require verification before any trading, while others only require it for deposits over certain thresholds (typically $1,000-10,000). Higher trading volumes also trigger KYC requirements to ensure legitimate use and prevent fraud.

Geolocation verification (geo-checks) is used to determine which services you can access based on your location. This helps Polymarket comply with country-specific regulations and restrict access in prohibited regions. Geo-checks use IP address, browser data, and in some cases, location services to verify your country.

How to Fix It

Solution 1: Complete KYC Verification

The Problem: Account restricted, unable to deposit or trade without verification.

1. Access verification page: Go to your account settings or verification section
2. Prepare documents: Have government-issued ID ready (passport, driver's license, or national ID)
3. Take clear photos: Ensure documents are well-lit, in focus, and all information is visible
4. Submit information: Enter your name, date of birth, and address matching your ID
5. Upload documents: Upload photos of both sides of ID (if applicable)
6. Submit proof of address: If required, upload utility bill or bank statement (within 3 months)
7. Wait for review: Verification typically takes 24-48 hours

Solution 2: Fix Verification Rejection

The Problem: KYC submission rejected or failed verification.

1. Review rejection reason: Check email or notification for specific issue
2. Fix common issues: Unclear photos, expired documents, or mismatched information
3. Retake photos: Ensure better lighting, focus, and visibility of all details
4. Update information: Ensure all entered data matches your ID exactly
5. Check document validity: Verify your ID hasn't expired
6. Resubmit: Upload corrected documents and resubmit for review
7. Contact support: If still rejected, contact support for clarification

Solution 3: Handle Geo-Verification Issues

The Problem: Geo-check blocking access or flagging wrong location.

1. Check your location: Ensure you're in a supported country
2. Verify IP address: Your IP should match your actual location
3. Disable VPN: If using VPN, disable it as it may trigger geo-checks
4. Use consistent location: Access from the same country consistently
5. Update account location: If you moved, update your account information
6. Contact support: If geo-check incorrect, contact support with proof of location

Solution 4: Speed Up Verification Process

The Problem: Verification taking longer than expected.

1. Submit during business hours: Submissions during weekdays may process faster
2. Use high-quality photos: Clear, well-lit photos reduce review time
3. Double-check information: Accurate information prevents delays from rejections
4. Respond promptly: If asked for additional documents, submit quickly
5. Check spam folder: Verification emails may go to spam
6. Contact if delayed: If over 48 hours, contact support to check status

Required Documents

Government-Issued ID (Required)

One of the following:

• Passport: International passport (most widely accepted)
• Driver's License: Valid driver's license from your country
• National ID Card: Government-issued national identity card

Requirements:

• Document must be valid (not expired)
• Photos must be clear, in focus, and show all information
• Both sides required if information on back
• Document must match your account information

Proof of Address (If Required)

Documents accepted (within last 3 months):

• Utility bill (electricity, water, gas, internet)
• Bank statement
• Government-issued document (tax notice, council tax)
• Rental agreement (some countries)

Requirements:

• Must show your full name and address
• Must be dated within last 3 months
• Must match address in your account
• Must be from official source

Verification Process Timeline

1. Submit Documents (5-10 minutes): Upload ID and proof of address (if required)
2. Initial Review (1-24 hours): Automated system checks documents
3. Manual Review (24-48 hours): Human reviewer verifies information
4. Approval/Rejection (24-48 hours total): Notification sent via email
5. Account Unlocked: If approved, restrictions removed immediately

Note: Most verifications complete within 48 hours. During high-volume periods, expect up to 72 hours.

Common Questions

Prevention Tips

• Use real information: Always use your real name, address, and details matching your ID
• Keep documents current: Ensure your ID hasn't expired before verification
• Take quality photos: Use good lighting and ensure all text is clear and readable
• Match information exactly: Entered information must match your documents exactly
• Disable VPN during verification: VPNs can interfere with geo-checks
• Submit during weekdays: Weekend submissions may take longer to process
• Respond to requests quickly: If asked for additional documents, submit promptly