Polymarket Support Hub
Stuck with Polymarket? Can't deposit? Withdrawal stuck? Get instant answers to the most common problems traders face. Fix deposit errors in 5 minutes, understand fees, bridge USDC to Polygon, and learn everything about security and KYC verification.
Quick Access Guides
Whether you're dealing with deposit failures, withdrawal delays, or setting up Polygon for the first time, we've got step-by-step solutions for every problem.
🚨 Deposit Issues
Your deposit failed? Transaction pending forever? Fix 8 common deposit errors in 5 minutes. Learn why transactions fail, how to check network status, and what to do when your funds don't appear.
💡 Ready to start trading?
Create Polymarket Account →💸 Withdrawal Problems
Withdrawal stuck? Not sure about fees or routes? Complete withdrawal guide covers everything: gas fees, network selection, processing times, and how to cancel stuck transactions.
🌍 Availability & Access
Polymarket not available in your country? Check country availability and learn which regions can access the platform. Understand geo-restrictions and what alternatives exist.
🔐 Security & Verification
Worried about account security? Need to verify your identity? Our security guide and KYC verification guide explain best practices, two-factor authentication, and how to keep your account safe.
💡 Secure your account now
Start on Polymarket →💱 Fees Explained
Trading fees confusing? Network costs unclear? Understanding Polymarket fees breaks down trading fees, network gas costs, slippage, and how to minimize expenses.
⛽ Polygon & Gas Setup
Need MATIC for gas? Don't know how to bridge USDC? Our guides cover everything: buy MATIC in 3 steps and bridge USDC to Polygon for seamless trading.
Common Questions
Why did my Polymarket deposit fail?
Common reasons include insufficient gas fees, wrong network selected, smart contract errors, or network congestion. Check our deposit errors guide for step-by-step solutions.
How long do Polymarket withdrawals take?
Withdrawals typically process within 24 hours, but can take longer during network congestion. Ethereum withdrawals are slower than Polygon. See our withdrawal guide for details.
Is Polymarket available in my country?
Polymarket has geo-restrictions. Some countries are blocked, while others require KYC verification. Check our availability guide to see if your country is supported.
How much does it cost to trade on Polymarket?
Trading fees are typically 1-2% of your position, plus network gas costs. Polygon network is much cheaper than Ethereum. Our fees guide explains all costs in detail.
Do I need KYC verification on Polymarket?
KYC requirements depend on your country and trading volume. Some regions require verification for deposits over certain amounts. Learn more in our KYC guide.
How do I get MATIC for Polygon gas fees?
You need MATIC (Polygon's native token) to pay for transactions. Buy MATIC on an exchange, send it to your Polygon wallet, or use a bridge. Our MATIC guide shows you exactly how.
Can I use a VPN to access Polymarket?
Using a VPN may violate Polymarket's terms of service and can result in account suspension. Check our VPN access guide for risks and alternatives.
Getting Started
New to Polymarket? Start here:
- Check availability: Verify that Polymarket is accessible in your country
- Set up a wallet: You'll need a Web3 wallet (MetaMask, WalletConnect, etc.)
- Get MATIC: Buy MATIC tokens for Polygon network gas fees
- Bridge funds: If using USDC, bridge to Polygon network for lower fees
- Start trading: Fund your account and place your first prediction
💡 Ready to start?
Create Polymarket Account →Need More Help?
Can't find what you're looking for? Each guide includes detailed troubleshooting steps, common solutions, and prevention tips. Browse our guides by category above, or use the navigation menu to jump to specific topics.
Remember: This is an independent support resource. For official support, visit Polymarket's official website.