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Polymarket Support Hub

Stuck with Polymarket? Can't deposit? Withdrawal stuck? Get instant answers to the most common problems traders face. Fix deposit errors in 5 minutes, understand fees, bridge USDC to Polygon, and learn everything about security and KYC verification.

Quick Access Guides

Whether you're dealing with deposit failures, withdrawal delays, or setting up Polygon for the first time, we've got step-by-step solutions for every problem.

🚨 Deposit Issues

Your deposit failed? Transaction pending forever? Fix 8 common deposit errors in 5 minutes. Learn why transactions fail, how to check network status, and what to do when your funds don't appear.

💡 Ready to start trading?

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💸 Withdrawal Problems

Withdrawal stuck? Not sure about fees or routes? Complete withdrawal guide covers everything: gas fees, network selection, processing times, and how to cancel stuck transactions.

🌍 Availability & Access

Polymarket not available in your country? Check country availability and learn which regions can access the platform. Understand geo-restrictions and what alternatives exist.

🔐 Security & Verification

Worried about account security? Need to verify your identity? Our security guide and KYC verification guide explain best practices, two-factor authentication, and how to keep your account safe.

💡 Secure your account now

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💱 Fees Explained

Trading fees confusing? Network costs unclear? Understanding Polymarket fees breaks down trading fees, network gas costs, slippage, and how to minimize expenses.

⛽ Polygon & Gas Setup

Need MATIC for gas? Don't know how to bridge USDC? Our guides cover everything: buy MATIC in 3 steps and bridge USDC to Polygon for seamless trading.

Common Questions

Why did my Polymarket deposit fail?

Common reasons include insufficient gas fees, wrong network selected, smart contract errors, or network congestion. Check our deposit errors guide for step-by-step solutions.

How long do Polymarket withdrawals take?

Withdrawals typically process within 24 hours, but can take longer during network congestion. Ethereum withdrawals are slower than Polygon. See our withdrawal guide for details.

Is Polymarket available in my country?

Polymarket's availability can differ by country and is influenced by local regulation and platform policy. Users should always check whether access is permitted and what limitations apply in their own jurisdiction. Check our availability guide for more information.

How much does it cost to trade on Polymarket?

Trading costs can vary depending on market conditions, network congestion, and platform policies. Always check the platform interface for current costs before trading. Our fees guide explains how costs work.

Do I need KYC verification on Polymarket?

Identity verification requirements can change over time and may depend on your region, regulation and the specific product you use. For current conditions, always refer to the official Polymarket website. Learn more in our KYC guide.

How do I get MATIC for Polygon gas fees?

You need MATIC (Polygon's native token) to pay for transactions. Buy MATIC on an exchange, send it to your Polygon wallet, or use a bridge. Our MATIC guide shows you exactly how.

Can I use a VPN to access Polymarket?

Using a VPN may violate Polymarket's terms of service and can result in account suspension. Check our VPN access guide for risks and alternatives.

Getting Started

New to Polymarket? Start here:

  1. Check availability: Verify that Polymarket is accessible in your country
  2. Set up a wallet: You'll need a Web3 wallet (MetaMask, WalletConnect, etc.)
  3. Get MATIC: Buy MATIC tokens for Polygon network gas fees
  4. Bridge funds: If using USDC, bridge to Polygon network for lower fees
  5. Start trading: Fund your account and place your first prediction

💡 Ready to start?

Create Polymarket Account →

Need More Help?

Can't find what you're looking for? Each guide includes detailed troubleshooting steps, common solutions, and prevention tips. Browse our guides by category above, or use the navigation menu to jump to specific topics.

Remember: This is an independent support resource. For official support, visit Polymarket's official website.

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